Help with In branch
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Can I top-up my existing personal loan?
You may be able to top up your loan online, on your mobile, over the phone or in branch. Find out how.
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Can I change my statement date and how often I get them?
Yes, you can do it in either Online Banking or by Telephone Banking.
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What is Barclaysafe Standard?
This is a document storage service available to Barclays customers. Find out more here.
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Easier ways to pay
If illness or disability makes it harder for you to get cash and make payments, we have ways to help.
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What services are there for disabled customers?
At Barclays, we offer a range of services for disabled customers and those with accessibility needs. See how to access them here.
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Existing customer guides
Find out how to make overpayments, change mortgage holders, get permission to let and deal with worries about mortgage payments.
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How do I cancel a cheque?
You can stop a cheque made from your Barclays account in Online Banking. See how here.
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Buy-to-let important information
Important information about Barclays Buy-to-Let mortgages.
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Can I access money in a Fixed Rate Savings Bond before its term ends?
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I've gone into arrears on my current account – what should I do?
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